SHIPPING INFORMATION

DELIVERY OPTIONS & CHARGES

Obsess Cosmetics orders are shipped and delivered on Monday to Saturday, excluding major public holidays. All orders are subject to authorization, only authorized orders will be processed and shipped.

Below are the shipping service options and delivery times available for your Obsess Cosmetics package.

Standard Delivery Option

  • Most orders shipped via Standard Service are processed and shipped in 1 – 2 business days, depending on product availability.
  • Most orders shipped via Standard Service are delivered within 3 – 5 business days (West Malaysia) and 3 -7 business days (East Malaysia) from the order’s ship date.
  • Orders cannot be shipped to P.O. Box addresses.
  • Shipping charge of RM8.00 will be applied for Standard Delivery Option to West Malaysia.
  • Shipping charge of RM12.00 will be applied for Standard Delivery Option to East Malaysia.

Shipments to Other Countries

  • We are sorry Obsess Cosmetics only delivers within Malaysia at the moment. However, we’d love to serve you in the future. Kindly drop an inquiry to our inbox.

Please note:

  • All orders require a signature upon delivery. If you are not there to sign for your order, we will deliver for the second attempt.
  • If both deliveries failed (1st and 2nd attempt), the order will be canceled.
  • Obsess Cosmetics ships all orders from Pahang. Delivery lead times will be based on location. Delivery areas further away from Pahang and rural addresses will result in longer lead times.

 

DELIVERY RULES AND RESTRICTIONS

All orders received will be dispatched the next business day for standard delivery. (Depending on stock availability and/or order confirmation).

Orders are processed and shipped on business days only (Monday through Friday, excluding national / states holidays).

All orders require a signature upon delivery. If you are not there to sign for your order, we will deliver on the next day. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order at the address.

To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please check that all shipping information is correct.

 

DELIVERIES TO INTERNATIONAL ADDRESSES

We’re sorry Obsess Cosmetics only delivers online orders within Malaysia.